Thank you for shopping with us. Each item in our store is made to order through a third-party print-on-demand partner. Because of the custom nature of our products, all sales are final.

Please review the following terms before placing your order:

All Sales Are Final

Due to the personalized, made-to-order nature of our products, we do not accept returns, exchanges, or offer refunds for reasons such as buyer’s remorse, incorrect sizing, or changes of mind.

Damaged or Defective Items

If your order arrives misprinted, damaged, or defective, we are happy to offer a replacement or refund. To initiate this process, please contact us within 7 days of delivery with the following:

• Your order number

• A clear photo of the item and issue

• A brief description of the problem

Once reviewed and approved, we will arrange for a replacement or process a refund.

Sizing and Product Selection

Please carefully review all product descriptions, images, and sizing charts before placing your order. As all items are printed to order, we cannot accept returns or exchanges due to sizing or product selection errors.

Order Issues or Questions

If you have any concerns about your order, please contact us at jan@joslyncreates.com. We are committed to resolving any issues that arise due to production errors or shipping damage.