Shipping Policy
Last updated: July 22nd, 2025

At Heavenly Restored Co., every item is made to order through our trusted print-on-demand partners. Because of this, shipping times include both production and delivery estimates. Please review the information below before placing your order.

1. Order Processing & Fulfillment
All products are made to order. This means we begin creating your item after your purchase is confirmed.

• Production Time: Typically 2–7 business days
• Production times may be longer during peak seasons, holidays, or due to unforeseen delays.

Once your order is fulfilled, you will receive a shipping confirmation email with tracking details.

2. Shipping Times (After Fulfillment)
Estimated delivery times are as follows:

• United States: 3–7 business days
• Canada: 5–10 business days
• International: 7–21 business days (depending on location and customs)

Please note: Delivery times are estimates only and not guaranteed. Actual delivery times may vary depending on your location, carrier performance, and customs processing.

3. Shipping Rates
Shipping costs are calculated at checkout based on your location and the products in your cart.

Heavenly Restored Co. currently ships to most international locations. If your country is not listed at checkout, we may not offer shipping to that region at this time.

4. Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. Please allow up to 48 hours for the tracking link to update.

5. Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, and customs fees. These charges are not included in the item price or shipping cost and are the buyer’s responsibility. We are not responsible for delays due to customs.

6. Incorrect Shipping Information
Please double-check your shipping address before completing your order. We are not responsible for packages that are lost, delayed, or returned due to incorrect or incomplete shipping information provided by the customer.

If an order is returned to us due to an address issue, we will contact you with the option to reship (additional shipping fees may apply).

7. Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us within 7 days of delivery at jan@joslyncreates.com with your order number and photos (if applicable). We’ll be happy to work with our print partner to resolve the issue.